COINS TERMS AND CONDITIONS

• "Coins" means the non-monetary digital units credited to and maintained within a User’s wallet on the Platform for use solely in accordance with this document.
• "Wallet" means the digital record maintained by the Platform reflecting a User’s Coins balance.
• "Publishing Charge" means the quantum of Coins deducted from a Host’s Wallet for publishing a Ride on the Platform.

Coins are a proprietary digital utility unit created and maintained solely within the Platform for the purpose of enabling access to specific in-platform functions. Coins do not constitute currency, legal tender, a negotiable instrument, a security, a deposit, or a store of monetary value, and are not issued or regulated as a payment instrument under the Payment and Settlement Systems Act, 2007.

Coins are strictly non-transferable between Users and shall not be sold, gifted, bartered, or exchanged for cash or any other consideration. Coins cannot be redeemed for money or monetary value except where the Company expressly and in writing permits such redemption pursuant to a specific promotional scheme.

• A User may acquire Coins through: (a) a one-time welcome bonus credited upon successful registration; (b) referral rewards credited upon a successful referral resulting in registration of a new User; and (c) purchase through wallet recharge using the payment gateway integrated with the Platform.
• The quantum of welcome bonus and referral reward Coins, and the pricing of Coins available for purchase, shall be as published on the Platform from time to time and may be varied by the Company at its discretion.

• A Host’s Coins are deducted from the Host’s Wallet as a Publishing Charge at the time of publishing a Ride, in accordance with the Company’s prevailing Coins policy published on the Platform — five (5) Coins for a two-wheeler Ride and ten (10) Coins for a four-wheeler Ride, as may be revised from time to time. No further Coins are deducted for that Ride once published.
• A Host must maintain a sufficient Coins balance to list a Ride, failing which the Host shall not be permitted to publish the Ride until the Wallet is recharged.

A Guest is not charged any Coins whatsoever. Coins under this Policy are levied solely on Hosts as a Publishing Charge. A Guest always pays the Cost-Share Amount directly to the Host in real money, as set out in the Guest Agreement.

Wallet recharge is processed through a third-party payment gateway integrated with the Platform. The Company shall not be liable for any delay, failure, or error in payment processing attributable to the payment gateway, the User’s bank, or the User’s payment instrument.

Where a Host cancels a confirmed Ride, the Publishing Charge deducted in respect of that Ride shall be forfeited and shall not be refunded or restored to the Host’s Wallet, save as may be expressly provided in the Cancellation and Refund Policy.

Coins credited to a Wallet, including promotional Coins, may be subject to an expiry period as notified on the Platform, after which such Coins shall lapse without compensation.

The Company reserves the right to forfeit a User’s Coins balance and suspend the associated Wallet where it reasonably suspects fraudulent acquisition or use of Coins, including through fake referrals, multiple accounts, or exploitation of promotional schemes.

Applicable taxes, including goods and services tax, shall be levied on the purchase of Coins in accordance with applicable law and shall be reflected at the time of wallet recharge.

No interest, return, or other financial benefit shall accrue on any unused Coins balance held in a User’s Wallet.

The Company reserves the right to revise the quantum of Coins charged for any function, the Coins pricing, and the acquisition mechanisms described herein, with such revision taking effect upon publication on the Platform.

The Company’s liability in connection with Coins shall be limited to restoration of a Wallet balance erroneously deducted due to a verified technical error on the part of the Platform, and shall not extend to any indirect or consequential loss.

Disputes arising under this document shall be resolved in accordance with the Dispute Resolution and Arbitration clause of the Terms and Conditions.

This document shall be governed by the laws of India, and courts at Vizianagaram, Andhra Pradesh shall have exclusive jurisdiction.

The Company may amend this document at any time by publication on the Platform.

If any provision of this document is held invalid or unenforceable, the remainder shall continue in full force and effect.

By acquiring or using Coins, the User confirms unconditional acceptance of this document.