Last updated: 1 September 2026
This Host Agreement sets out the specific rights, obligations, and undertakings of a Host on the eZway platform, and is incorporated into and forms part of the Terms and Conditions..
A Host must be not less than eighteen (18) years of age, hold a valid and current driving licence for the class of vehicle offered, hold lawful ownership or right of possession of such vehicle, and hold a valid certificate of registration and a valid motor insurance policy for such vehicle, each in accordance with the Motor Vehicles Act, 1988.
The Host may list a Ride only in respect of a journey which the Host is already undertaking or genuinely intends to undertake for the Host’s own purposes. The Host shall accurately specify the origin, destination, route, date, time, available seats, and vehicle category at the time of listing.
The Cost-Share Amount is payable directly by the Guest to the Host upon completion of a Ride, through the payment mode selected within the Platform. The Company does not collect, hold, or process the Cost-Share Amount as an intermediary and receives no commission on such amount.
The Host shall: (a) operate the vehicle safely and in accordance with applicable traffic laws; (b) treat every Guest with courtesy and without discrimination; (c) commence and complete a Ride substantially in accordance with the listed route and timing; (d) not consume alcohol or narcotic substances before or during a Ride; (e) maintain a valid mobile connection for the duration of a Ride to enable live tracking; and (f) cooperate with any safety or grievance investigation initiated by the Company.
The Host shall not: (a) accept any amount in excess of the Platform-determined Cost-Share Amount; (b) solicit off-platform payment or cash exceeding the displayed amount; (c) use the Platform to conduct rides as a primary commercial livelihood in a manner inconsistent with the cost-sharing model; (d) carry more Guests than the listed available seats; or (e) permit any unverified individual to operate the vehicle in place of the Host.
A Host who cancels a confirmed Ride shall be subject to the consequences set out in the Cancellation and Refund Policy, including forfeiture of the Coins deducted for that Ride and, in the case of repeated or unjustified cancellation, suspension of the Host’s account.
The Host shall keep the Platform’s live tracking feature enabled throughout a Ride, ensure the emergency SOS feature is accessible, and promptly report any safety incident through the Platform’s reporting mechanism.
The Host acknowledges that Guests may rate and provide feedback on the Host following each Ride, and that a Host’s rating falling below the threshold prescribed by the Company may result in investigation, restriction, or suspension of the Host’s account.
The Company may suspend or terminate a Host’s account in accordance with the Suspension and Termination clause of the Terms and Conditions, including for breach of this Agreement, safety violations, low ratings, or fraudulent conduct.
The Host shall be solely responsible for determining and discharging any income tax, goods and services tax, or other statutory liability arising from amounts received as Cost-Share Amount, and the Company makes no representation regarding the tax treatment of such amounts.
The Host shall indemnify and hold harmless the Company from any claim, loss, or liability arising from the Host’s operation of the vehicle, breach of this Agreement, or violation of applicable law, including any claim brought by a Guest or third party.
The Company’s liability to the Host shall be limited in the manner set out in the Limitation of Liability clause of the Terms and Conditions, and the Company shall bear no liability for loss, injury, or damage arising from the Host’s operation of the vehicle or conduct during a Ride.
The Host shall not disclose any Guest’s personal information obtained through the Platform for any purpose other than facilitation of the concerned Ride.
Disputes arising under this Agreement shall be resolved in accordance with the Dispute Resolution and Arbitration clause of the Terms and Conditions.
This Agreement shall be governed by the laws of India, and courts at Vizianagaram, Andhra Pradesh shall have exclusive jurisdiction.
The Company may amend this Agreement at any time by publication on the Platform, and continued listing of Rides following such publication constitutes acceptance of the amendment.
If any provision of this Agreement is held invalid or unenforceable, the remainder shall continue in full force and effect.
By activating a Host profile on the Platform, the Host confirms unconditional acceptance of this Agreement and consents to its enforceability as a valid electronic contract.